Model Satisfaction Survey Results

At Cosmetic Courses we are continually trying to improve the services we provide to our models. In order to do this we regularly ask our models to complete a satisfaction survey. In our most recent survey we had some excellent feedback which we’d like to share with you. We would also just like to say a big thank you to everyone who filled out the survey; it really does help us evaluate the services we provide.

We had over 180 of our models fill out the survey with 70% having already come for treatment and 30% awaiting an appointment. Out of the 126 models who have already had treatment with us 105 of them rated our services as either a 9 or 10 out of 10, which is an excellent result! Please find below the feedback for a number of key categories:

  • Information provided on our non-surgical treatments
  • Treatment pricing
  • Booking an appointment
  • Results from the treatment
  • Overall customer service levels
  • Level of care from our aesthetic trainers

Information provided on our non-surgical treatments

At Cosmetic Courses we want to make sure that you understand the treatments available to you and make sure you pick a treatment that is suitable. Therefore we wanted to measure your thoughts on the information we provide on our website, via email and over the phone.

The results showed an incredible average of 9.19 out of 10 and 71.2% of responses rated the information received on treatments 10 out of 10.

Clear information if you have a query.”

“The quality of trainers is excellent. They explain everything and allow you as much time as you need. Very friendly reception staff as well. All very knowledgeable in their own field.”

We are constantly looking to improve the information given, in particular on the new treatments we introduce. As a result we have added more information to our website including FAQs for each treatment including aftercare and expected results. We will also be introducing short videos on each of our treatments so you can see what to expect on the day of your appointment.

We are now offering over the phone and face-to-face consultations prior to appointments to help you understand which treatments are best for you.

I like the free consultation clinics where practitioners make suggestions on where to have treatment (they suggested cheek fillers which I would never have chosen for myself and I loved it!!!)”

Treatment Pricing

One of the questions asked in the survey was ‘how fair do you think the pricing is?’ As the treatments are carried out by delegates who are training we offer much lower prices than a regular high street clinic, however we wanted to know whether you believe the pricing of the treatments we offer is fair.

The results from the survey showed that the average score was 8.09 out of 10, a brilliant result reflecting the value for money. When asked why they became models for Cosmetic Courses, 44% said it was because of the reduced price!

Here are some of the comments from our models:

 “It is made affordable for me to have the treatments that I would like”

“Great treatments at an affordable price”

I cannot afford to pay the full price, but as a model can get the same treatment from highly skilled professionals for less than a third of the normal cost.”

“I like the range of treatments available and the discounted prices models pay – for hyperhidrosis treatment especially, the savings here are amazing”

We agree with our models and believe that our prices are a fair reflection of the quality of the treatment and aftercare you receive.

Booking an Appointment

One of the aims of the survey was to discover how easy our models felt it was to book an appointment.

The results from our survey showed that out of 10 for the ease of booking an appointment, the average score was 8.46. Whilst this is a very high score, we would like to make sure that the process of booking an appointment is quick and simple for everyone.

One area that presented as needing improving is the availability of more advanced and varied treatments across our four locations.

This is something we are continually working towards and across the next year we hope to make our full range of treatments available at every training centre.

In the meantime we have created this infographic to show which treatments are currently available at each location:

Infographic for treatment locations

Results from the treatment

One of our main aims from the survey was to find our how satisfied our models are with the quality and the results of the treatment they have received at Cosmetic Courses.

We are very pleased to find that our models have rated the results of their treatment with a brilliant average of 8.51 out of 10.

When asked their favourite part of attending Cosmetic Courses our models explained:

“The overall improvement it made to my face was fabulous”

“The results have been amazing”

“The results firstly – the whole experience was a positive one. But appreciated how considerate the trainers were to my needs as well as the trainee’s needs.”

We currently offer a free of charge review 2-3 weeks post-treatment and will continue to offer this service. Remember if you ever have a problem with a treatment or would just like to ask a question then please don’t hesitate to contact the team who will be more than happy to assist.

Overall Customer Service Levels 

A core aim in Cosmetic Courses is to ensure the customer service we deliver is of a high standard. So it was important for us to include this in our survey to find out any improvements we can make.

We are proud to say that the results from the survey reflected our efforts to deliver great customer service with an average score of 9.05 out of 10. We also received many comments on the friendliness of our staff:

“Everyone is so lovely and welcoming. Everything is explained well. When you are feeling nervous about a procedure, they are there with reassurances and advice.”

“I like all of the service from start to finish!”

The reception team are lovely to talk to and were very helpful.”

“The customer service is fantastic “

Level of Care from our Aesthetic Trainers

We pride ourselves on the care delivered by our trainers and it is important to us that our models feel like they are being well looked after.

We are very pleased to say that the models that took part in the survey rated the care received from the trainers at an average of 9.3/10, and had plenty of lovely comments about our trainers:

The whole experience was a positive one. But I appreciated how considerate the trainers were to my needs as well as the trainee’s needs”

“The quality of trainers is excellent. They explain everything and allow you as much time as you need. Very friendly reception staff as well. All very knowledgeable in their own field”

The trainer is wonderful I want her every time I have a treatment”

We just want to say a big thank you to all of our models for providing this invaluable feedback and your continued support.

If you have any queries or would like to find out more about becoming a model, please feel free to contact our team on 01844 390 110 or send us an email at [email protected].


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Posted on October 21, 2016 by: Georgia Thompson

Reality TV Star Chloe Goodman Opens Aesthetic Clinic with No Medical Training…

Reality TV star Chloe Goodman has sent shockwaves through the medical aesthetic industry by setting up as an aesthetic practitioner offering Botox and Dermal Filler treatments without any prior experience in medicine. Despite her lack of medical training she has just launched her own aesthetic clinic in Leeds; Opiah Cosmetics.

So how has a young women of age 23, with no medical background, managed to train and practice in Botox and Dermal Fillers?

The answer? Regulatory loopholes…

The Ex on the Beach and Big Brother star is said to have trained with the highly controversial training centre; Cosmetic Couture. Cosmetic Couture came under scrutiny as it was revealed that they were training Beauty Therapists in Botox and Dermal Filler treatments, something that the industry as a whole disagrees with.

Botox is a prescription-only medicine which means it has to be prescribed by a Doctor or nurse prescriber by law. However the administration of Botox and Dermal Fillers can, by law, be performed by anyone who has trained to do so.

This is where the issue presents itself. Aesthetic insurance companies and established training providers like Cosmetic Courses have long been setting a minimum entry requirement for these non-surgical cosmetic injectables. We only offer our Botox and Dermal Filler training courses to medically qualified professionals, whether that be a doctor, dentist or nurse.

We do offer training to Beauty Therapists at NVQ Level 3 but this is in the still lucrative but less invasive skin treatments of microdermabrasion and superficial skin peels.

Why do we choose not to train non-medical professionals in Botox and Dermal Fillers?

The training that is taken by a Beauty Therapist or any other non-medical professional does not provide the level of knowledge in terms of facial anatomy, skin anatomy, anaphylaxis etc. that is experienced during a medical degree studying to be a Doctor, Dentist or Nurse.

The British Association of Aesthetic Plastic Surgeons (BAAPS) have labelled Chloe’s opening of a clinic as ‘worrying’, and expressed their concern for the members of the public that she may treat. Several professionals within the business are also speaking out against this contentious announcement, stating she does not know enough to deal with the complications that may arise.

Whilst a completely safe procedure in the hands of a trained and qualified Doctor, Dentist or Nurse, procedures such as Botox and fillers can be dangerous when not performed correctly, with the risk of infections and in severe cases necrosis or blindness. A lack of adequate training in this field can lead to many complications with the procedure and could potentially put the patients at risk.

Setting the Standards for Education

Earlier this year, Health Education England (HEE) published the final part of its report indicating standards of training and entry levels for individuals considering a career in aesthetics. The aim was to make it clearer about who should and shouldn’t perform treatments such as Botox and Dermal Fillers. The last report suggested anyone performing Botox or Dermal Fillers should be trained to a post-graduate degree level (Level 7) which indicates that no non-medical professional would be considered ‘qualified’ to perform these treatments.

A key area that we feel needs to be significantly addressed is informing the general public about the risks of being treated by someone who is deemed ‘unqualified’. The patient can lead the way on setting the standards but only if they fully understand the risks and complications that can arise. It is our duty as industry professionals to develop this awareness.

Although the Health Education England report is simply a recommendation, we are hopeful that this will provide a benchmark for standards of training in the non-surgical cosmetic industry.

Aesthetic Training at Cosmetic Courses

Cosmetic Courses have been training medically qualified doctors, dentists and nurses for the past 15 years in Botox and Dermal Filler techniques as well as a range of skin rejuvenation treatments. If you’re interested in finding out more on how to start your aesthetic career please feel free to contact our course co-ordinators for further information.


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Posted on October 14, 2016 by: Georgia Thompson

Come and Visit Cosmetic Courses at CCR Expo 2016

CCR expo 2016 is one of the highlights of the year in aesthetics, and is just around the corner. This year CCR expo (Clinical, Cosmetic and Reconstructive expo) will be taking place on Thursday 6th and Friday 7th of October and we are once again pleased to announce we will be presenting at the exhibition.

What is CCR Expo?

Cosmetic Courses at CCR Expo 2016 Banner

CCR expo is the UK’s largest medical aesthetic exhibition with over 5000 practitioners and 200 suppliers coming together to create one of the industries most respected events of its kind. CCR expo consists of two days of high quality CPD certified educational content along with live demonstrations and exhibitions of the leading surgical and non-surgical services and products.

The exhibition will be held at London, Olympia. The vast majority of the exhibition will be free to attend, however, additional cost events include BAAPS (British Association of Aesthetic Plastic Surgeons) annual scientific meeting, as well as the application only BCDG (British Cosmetic Dermatology group) expert session, which provides attendees with the up to date expert knowledge on key areas of cosmetic dermatology.

Cosmetic Courses at the CCR Expo

This year we will be located at stand D130, so if you are attending the exhibition, please do come and say hello.

Make sure you don’t miss out on our talk on Lip Augmentation, with aesthetic dentist and trainer Dr Olha Vorodukhina on Thursday the 6th of October at 11:45-12:00.

The increasing number of celebrities revealing their perfect pouts after having lip filler treatment has meant that Lip Augmentation is a very lucrative procedure and one of the most popular treatments in aesthetics at the moment. If you are interested in training in Lip Augmentation we offer a Lip Masterclass course with Dr Olha at Cosmetic Courses.

Clinical Lead Mel Recchia and our Medical director Mr Adrian Richards, will also be hosting a talk on Friday the 7th of October at 15:00-15:15, where they will be discussing the surgical vs non-surgical options for facial rejuvenation, so make sure to stop by.

Whilst we are at CCR expo we are also offering 10% off all of our training courses that are booked with us on Thursday and Friday, so come along to get your discount! If you wish to attend CCR expo but haven’t yet registered, registration is still open and you can find out more details and book your place here. We would be delighted to see some of our previous delegates, as well as new faces. So come along to visit us at stand D130. We hope to see you there!


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Posted on September 30, 2016 by: Georgia Thompson

SCROTOX: The latest Botox craze for 2016

We all know there are many uses for Botulinum Toxin, commonly known as Botox. However there is a bold new craze for 2016 coined ‘Scrotox’. This is the method of injecting Botox into your scrotum with the aim to boost the size and smooth the wrinkly male privates, but just how risky is it? In the past decade, the number of men undergoing cosmetic surgery has doubled and there is seemingly an increasing demand for this new non-surgical procedure.

What is Scrotox?

This Botox treatment, costing around £2,800, claims to:

  • reduce sweating
  • reduce wrinkles
  • increase the size of the scrotum by ‘inflating’ deflated balls

According to experts, over the last year the number of men enquiring about Scrotox has doubled.

This ‘facelift for your scrotum’ is said to be highly beneficial for athletes. The Botox is said to help alleviate some of the irritation and discomfort often experienced by cyclists and runners caused by excess sweating and rubbing during their training.

However, after the treatment, some loss of feeling is to be expected. Although it aims to improve the appearance of the scrotum, in many cases, the scrotum has a large amount of loose skin. In these cases, this injectable treatment will not produce optimal results, and experts say you may not get the desired outcome.

Many clinics do not yet offer this procedure due to the complications and risks that come with dealing with the anatomy in this area. However, the procedure is becoming increasingly popular with men intrigued by the philosophy of a smooth scrotum, and willing to undergo treatment below the belt.

So… is it worth the risk?

Botox training at Cosmetic Courses

Although we are not training in this particular use for Botulinum Toxin we do offer a range of Botox training courses for facial rejuvenation. If you are medically qualified as a doctor, dentist or nurse and are interested in finding out more about our training courses, please feel free to contact our course co-ordinators.


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Posted on September 29, 2016 by: Georgia Thompson

Rebecca describes the benefits of being a Cosmetic Courses model

Cosmetic Courses is the UK’s largest training provider of medical aesthetic treatments. With the cosmetic industry booming, the demand for our training courses has never been so high. Because of this increased demand, we are always in need of new models to join the team.

What do we mean by ‘models’?

For  the past 15 years we have trained over 4500 medical professionals in a range of advanced skin rejuvenation and anti-ageing treatments. Through this, we require models who are happy to have these skin treatments in a training environment and the major benefit is you receive your treatments at greatly discounted prices. So if you don’t want to break your bank balance but still want a first class treatment, then becoming a model with Cosmetic Courses is a fantastic alternative.

One of our loyal models, Rebecca explains the major benefits of becoming a Cosmetic Courses model:

Like a large number of our models, Rebecca was recommended to us by a close friend. She also saw the financial benefits as a huge motivation to come to Cosmetic Courses over another skin clinic. She describes her treatments as excellent with very natural results. Our aim at Cosmetic Courses is to produce subtle enhancements that slowly rejuvenate your skin over time rather than completely change how you look. As supermodel Christie Brinkley says, “You still should look like you!”

Even though Rebecca has only been attending as a model for 6 months she has already had a couple of treatments with us, including:

  • Dermaroller (Skin Needling)
  • Upper Face Botox


“I was made to feel very comfortable, very professional. I’d definitely recommend it” – Rebecca


Modelling for Cosmetic Courses

We have a wide range of non-surgical skin  treatments available to our models including Dermal Fillers, Botox, Platelet Rich Plasma Therapy and Microsclerotherapy. These are offered in our 4 training centres across the UK: Princes Risborough in Buckinghamshire,  Alvechurch in South Birmingham, Harley Street in London and Bingley near Leeds.

If you are interested in registering to be a model please fill in our contact form and one of the team will be in touch to discuss upcoming appointments.


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Posted on September 23, 2016 by: Sarah Reid

Cosmetic Courses finalists once again for Aesthetic Awards ‘Training Initiative of the Year’ 2016

Cosmetic Courses have been providing award-winning aesthetic training for 15 years and we are very proud to announce that, once again we have been shortlisted in the category: ‘Training Initiative of the year’ at The Aesthetic Awards 2016.

Our use of a diverse team of hand-picked trainers and the small group workshops we provide ensures quality, experience and success. As the largest and longest running provider of Botox training, we have supported over 4000 doctors, dentists and nurses in setting up their highly successful aesthetic practices. We would be truly honoured to win this highly prestigious award.

We will be judged on the following criteria:

  • The quality of the training we deliver
  • How engaging the training methods are and the quality of the delivery of the training
  • The continuous development and improvement of our courses
  • The achievement and success of the delegates whom have taken part

There will be no voting process, the winner will be decided by the judging panel.

About the Awards

Aesthetic Awards aims to celebrate the best of the best when it comes to medical aesthetics in order to celebrate the success and achievements of the profession within the last year. It represents the highest standards of clinical excellence, practical achievement and product innovation. There are 24 categories designed to celebrate and commend the winners and also the finalists for their services to the profession.

The ‘Training initiative of the Year’ award recognises the training programme which has advanced the education of medical aesthetics the most effectively during the previous 12 months. The 2016 Awards will be held on Saturday December 3rd at the Park Plaza Hotel, Westminster Bridge. We hope to see some of you there!


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Posted on September 23, 2016 by: CosmeticCourses

CASE STUDY: Lower Lip Droop Following Injection of Botox to the Mentalis Muscle

Dr Fiona Durban presents a case of a female patient who was injected with Botulinum Toxin Type A (Botox) to the mentalis and depressor angular oris (DAO) and later presented with a lower lip ptosis on the right side.

The Botox Treatment

I reviewed a 56 year old female patient who was treated with Botox by another practitioner 3 weeks prior. The patient had previously been injected with 5 units of Botox to the mentalis and 2.5 units had been injected in each depressor angular oris muscle (as seen in the diagram below).

Botox training: Injection sites for lower face Botox to mentalis muscle

The mentalis is a common area of the lower face to inject with Botox. The treatment helps with puckering or dimpling of the skin overlying the chin and can soften a deepening mental crease as well as prevent downturned mouth corners.

At review she presented with a drop of the right side of her lower lip only on active movement such as smiling with her mouth open or talking (see photos below). Her smile at the mouth corners remained symmetrical. She also reported some improvement had been noted in the few days prior to her review appointment.

Cause and Solution

The cause of her lower lip droop was likely to be diffusion of the product from the mentalis muscle into the adjacent depressor labii inferiori muscle. No other treatment could be given at this point. I recommended a ‘wait’ approach for resolution of this unwanted effect.

Key Points to Consider

The mentalis is an easily identified muscle and therefore is wrongly assumed in many cases to be a ‘safe’ area to inject with little chance of adverse outcome. It is important to only inject within your competencies, when you have sufficient training to inject with the correct dosage and placement.

It is also crucial that you make your patient aware of any potential adverse outcomes of treatment, however rare and support the patient during this time as it can be quite distressing.

Injections to the lower face with Botox can have positive results for your patients but only once you have sufficient training to perform these techniques correctly. The treatment of lower face Botox is covered within our advanced Botox and dermal filler training course. This is a full day course which can either be completed as a small group session or on a one-to-one basis.

You may also be interested in our video series led by our Clinical Director and Consultant Plastic Surgeon Mr Adrian Richards discussing managing common complications from Botox treatment.


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Posted on September 23, 2016 by: Sarah Reid

Update your Approach to Lip Augmentation with Expert Advice from Dr Olha

Without a doubt, 2014-2015 has been the year for lip filler in the UK non-surgical aesthetic market. We only need to take a look at the biggest search engine; Google to see that it is the most searched for cosmetic treatment and this demand is only increasing:

Olha Vorodukhina Cosmetic CoursesOur expert Lip Masterclass trainer and Aesthetic Dentist at Shine Medical Dr Olha Vorodyukhina offers her advice on why lip fillers are essential for any cosmetic practice and how to safely deliver this treatment to your clients.

The Demand for Lip Fillers

At Shine Medical we receive enquiries about lip fillers almost every day. When speaking with my patients, a majority of them have considered this treatment at least once and it is without a doubt one of the most popular non-surgical cosmetic procedures.

A key aspect of determining the correct treatment plan for your patient is to be mindful of what they are trying to achieve but also what you feel comfortable with as a practitioner. I see a range of patients all with different expectations from lip augmentation treatment.

Following the ‘Kylie Jenner Lip Craze’ we do have a lot of young women in their 20s looking for a more noticeable increase in the size of their lips but we also see middle-aged women and ladies in their 70s looking for a more subtle enhancement to restore shape and volume that has been lost during the ageing process.

Lip filler is a highly versatile treatment for any age, gender and look that is trying to be achieved and with the continual demand for this procedure, we believe it is an essential part of your treatment portfolio.

Confidence is Key

We often hear from delegates at our Lip Augmentation Masterclasses that they do not feel confident or comfortable enough to offer lip fillers to their clients. This is despite them knowing there is a high demand for this procedure.

And this is absolutely understandable. Lips are one of those areas that can create swelling and bruising both during and after the treatment which can be disconcerting for both you and your patient.

However, the good news is that if lip augmentation is performed correctly, it is one of the most rewarding treatments to carry out.

Patient Consultation and Assessment

With more celebrities than ever being featured in the news with their plumped up pouts it is important to manage your patient’s expectations and not allow them to push you over the limits of a safe treatment. Key to this is identifying your patient’s needs as well as their expectation from the outset. This is where your consultation and communication skills come into play.

During our Lip Masterclass one of our main learning objectives is correct treatment planning and patient management.

Assessment of the lips cannot effectively be performed by simply looking at your patient. It is important to ‘look beyond your patient’s mouth’ by looking inside the mouth as well. You will be looking for dental occlusion, teeth positioning, smile lines and facial expressions. Assessing each of these areas in detail with allow you to create a bespoke treatment plan for your patient.

You will also then be equipped to select the most appropriate dermal filler product. This will be determined by what you are trying to achieve, whether it be:

  • Restore age-related atrophy
  • Add volume
  • Define the shape of the lips
  • Restore philtrum columns
  • Give support to oral commissures

Very often you may be looking to achieve more than one of these outcomes and therefore you may combine fillers of different viscosity to deliver the most natural and effective results for your client.

Method of Injection

An area we focus on during our Lip Masterclass is method of injection. When injecting the lips an important decision that you’ll make is whether to use a needle or a cannula. A cannula can be uncomfortable for your patient and in some cases creates more swelling but a needle is more likely to cause bruising. Often, for my patients I use a combination of both cannula and needle.

The best way to minimize trauma is by injecting indirectly and minimizing, where possible, the number of injection points.

But always remember that whichever method you choose and are comfortable with, if your patient does experience bruising and swelling this doesn’t necessarily mean you have injected incorrectly. The truth is 1 in 5 patients will bruise following lip augmentation, so don’t let this knock your confidence.

‘Always aim for natural results. It’s better to under treat than over treat.’

By knowing the right technique and restoring the natural tubercles of the lips you can achieve great results by using only 0.5-1ml of dermal filler product.

Dr Olha’s Lip Filler Before and After Photos

Book your Lip Masterclass with Dr Olha Today

So if you’re interested in learning how to create beautiful, natural-looking lips with Dr Olha, book on to our lip masterclass today. You can secure your place online or alternatively you can contact the team who will be more than happy to answer any questions.

Dates will shortly be released for our Lip Masterclass in the Midlands so please let us know if you would like to be added to our waiting list.


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Posted on September 16, 2016 by: CosmeticCourses

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